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Return Policy

  • Email us to arrange for any returns at mklenk@conicelli.com.
  • A copy of the invoice will need to be included with the return.
  • There is a 20% restocking fee charged against all returned parts.
  • Parts must be resaleable and in the original packaging (with sticker and part number on it).
  • If VIN information is not provided when the order is placed then the order is non-refundable.
  • We cannot take back used parts.
  • We cannot take back installed or tried parts.
  • Electrical parts are not returnable.
  • Floor mats are not returnable.
  • Exhaust parts are not returnable.
  • We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
  • Return request need to be within 10 days of receipt.
  • Parts picked up at the dealership need to be checked for damage PRIOR to leaving since the part is NON-REFUNDABLE once it leaves the dealership.


    Cancellation Policy

    • An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.
    • If the cancelled part was special ordered from the manufacturer a return fee of 15% may apply.