Credit/Debit Card Fraud Prevention
In order to give our customers the best possible shopping experience, we verify all billing information through our payment system to confirm the customer’s identity.
If for any reason you would like to ship an order to a different address than the billing address, please contact your card issuer/financial institution to add the address as an authorized shipping address so our system can verify the address. If for any reason the order is flagged as potential fraud, we will require another form of payment.
We require confirmation from the card issuer for any transactions over $1000.00, or for any orders we feel need to be verified with a customer’s bank. The bank will contact the customer to verify the transaction is valid, and contact us to inform us the purchase is okay to process. Unless we receive confirmation directly from the bank, we cannot process the order.